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Event Booking Procedure Although we try to make all communications as friendly as possible, it is important that all Events are booked with us directly and confirmed with a YPN contract. This helps us by making sure that we have all the information and requirements for your event, and helps you by giving you the peace-of-mind that everything is booked and secure. Getting a Quote All bookings start off as a quote. To get a quote, you can email us using the details on the Contact Us Page, or you can complete the enquiry form on our Contact Page During office hours, we aim to turn around quotes in two hours or less, but sometimes it may take longer if we need to speak to personnel at the Venue, or if we need to put together special services. If we need any more information then we will contact you again shortly to confirm the extra information. A quote will normally be sent as an email attachment in PDF (Adobe Acrobat) format, but it can also be sent out by post if you do not have access to email. Confirming a Booking If you like what you see and want to go ahead with a booking then you can simply email us back or call one of the offices and a contract will be written for your Event. Sometimes additional information will be required, but normally this will be returned to you by email within a few hours. The Contracts may also be sent out by post. Once you have received your contract you just need to print out one copy, sign it and return it with the agreed deposit cheque. Once the deposit cheque has cleared, then the booking is 100% secure in our diary and cannot be over-written. We will let you know when your cheque has been received and when it has cleared What Then? We will contact you a few weeks before your Event to confirm all details and ensure that the information is still accurate. You can contact us at any time to check or update details or amend your requirements. If you have any questions about the booking process then please do not hesitate to contact us. |
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